1. Acceptance of Terms

By booking a service, signing a contract, submitting payment, or otherwise engaging with A&T Strategies LLC (“A&T Strategies,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and all related company policies (including our Refund, Fulfillment, and Privacy Policies).

If you do not agree with these terms, you must not use our services.

2. Nature of Services

A&T Strategies LLC provides professional virtual assistant, administrative, drone, Insta360, media, and financial consulting services.
All services are performed in good faith and with professional diligence; however, results and outcomes are not guaranteed.

Services may include, but are not limited to:

• Virtual administrative support

• Drone photography/videography (FAA Part 107 compliant)

• Insta360 property walkthroughs

• Real estate marketing materials

• Financial consulting and bookkeeping assistance

3. Booking, Payments & Deposits

• All bookings must be confirmed through Calendly, email, or written agreement.

• Payment is due upon receipt of invoice unless otherwise stated in writing.

• Deposits (when required) are non-refundable but may be credited toward a rescheduled session at A&T’s discretion.

• Services will not commence until payment or deposit is received.

Failure to submit payment may result in cancellation, suspension, or delayed delivery.

4. Cancellations & Refunds

Cancellations and refunds are governed by A&T Strategies LLC’s Refund & Cancellation Policy, which is incorporated into these Terms by reference.

In summary:

• Cancellations within 48 hours of a scheduled appointment may incur a 50% fee.

• No-shows or same-day cancellations result in forfeiture of the full payment.

• Refunds are not issued for completed services, initiated drone authorizations, or time already worked.

5. Deliverables & Fulfillment

• All digital deliverables (photos, videos, reports, documents) are considered fulfilled once delivered via email, cloud link, or secure file-sharing service.

• Clients have 3 business days to review deliverables and request revisions (where applicable).

• A&T Strategies is not responsible for expired file links, client download errors, or third-party hosting issues after the delivery window.

See the full Fulfillment & Shipping Policy for additional details.

6. Client Responsibilities

Clients must:

• Provide accurate, complete information relevant to the project.

• Obtain all necessary property access permissions and consents (for drone/media services).

• Cooperate with scheduling, timelines, and review deadlines.

A&T Strategies shall not be liable for delays, missed deadlines, or incomplete results caused by the client’s inaction, inaccurate data, or failure to provide access or approvals.

7. Intellectual Property

Unless otherwise stated in writing:

• All materials created by A&T Strategies LLC (including photos, videos, documents, designs, marketing content, and templates) remain the intellectual property of A&T Strategies LLC until full payment is received.

• After full payment, clients receive a non-exclusive, limited-use license for their intended business or marketing use.

• Clients may not resell, modify, or distribute A&T-created materials without written permission.

A&T retains the right to use non-confidential work samples for portfolio, advertising, or educational purposes.

8. Confidentiality

A&T Strategies LLC values client confidentiality. Any sensitive data, trade secrets, or proprietary information shared with us will be kept confidential and used solely for completing contracted work.

However, confidentiality does not apply to information that:

• Is publicly available or becomes public through no fault of A&T,

• Was already known to A&T prior to disclosure, or

• Is required to be disclosed by law or legal order.

9. Limitation of Liability

To the fullest extent permitted by law:
A&T Strategies LLC, its owners (including Amber Hockensmith), employees, and contractors shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from:

• Service delays or interruptions,

• Loss of data or digital files,

• Misinterpretation of advice,

• Drone-related weather or FAA restrictions, or

• Client misuse of deliverables.

In all cases, A&T’s total liability shall not exceed the amount paid by the client for the specific service rendered.

10. Indemnification

Clients agree to indemnify, defend, and hold harmless A&T Strategies LLC, its owners, employees, and contractors from any claims, damages, or expenses arising from:

• Misuse of materials delivered,

• Unauthorized distribution of A&T’s work,

• Violations of FAA or real estate marketing regulations, or

• Breach of these Terms by the client.

11. Non-Disparagement

The client agrees not to publicly defame, disparage, or post negative remarks about A&T Strategies LLC, its owners, or affiliates.
Any concerns or disputes must first be communicated privately in writing to info@atstrategiesllc.org for resolution.

12. Arbitration & Governing Law

All disputes arising from these Terms or related services shall be resolved by binding arbitration in Lowndes County, Georgia, under the rules of the American Arbitration Association (AAA).
Both parties waive the right to a jury trial.
This Agreement shall be governed by and construed according to the laws of the State of Georgia.

13. Amendments & Updates

A&T Strategies LLC reserves the right to modify or update these Terms at any time.
The most current version will always be posted publicly or available upon request. Continued use of our services after updates constitutes acceptance of the revised terms.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining sections shall remain in full force and effect.